Pride and Pixel

About Our Custom E-commerce Solution

Pride & Pixel understands that no two e-commerce stores are the alike and that each of our clients have different sales and marketing needs. That’s why our e-commerce development solution is completely customizable and built to fit each clients unique vision.

With one easy to use web-based admin we cover everything you would need to track your customers, maintain your own store front and sell your product from anywhere in the world!

Take a look at some of our standard features to see how Pride & Pixel’s easy-to-use, affordable, e-commerce solution can work best for you.

Site Management

• Control multiple websites and stores from one Administration
• Panel with ability to share as much or as little information as needed
• Support for localization
• Support for multiple currencies
• Administration Permission System Roles and Users
• Flexible tax rate management with support for US and International markets
• Fully 100% customizable design using templates
• Content Management System for Informational Pages
• Multi-Lingual
• One-Click Upgrades

Design and Layout

• 100% Custom Designed System
• Intuitive navigation
• CSS-compatible design. Cascading Style Sheets allow you to change styling of your pages with ease
• Side-bar "mini-cart" viewable at all pages
• Integrated store search
• WYSIWYG text editor for products and "static" pages. No HTML knowledge needed
• We offer integration services for your design. Take your current design and put our backend on it
• We offer custom design services from our talented on staff designers

Marketing Promotions and Tools

• Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories. For example: Percent Discount | Fixed Amount Discount | Free Shipping | Buy x, get y free. | Buy x, get y with percent or fixed amount discount | Buy x, get free shipping on order | Buy x, get percent discount | Buy x, get fixed amount discount.
• Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products
• Free Shipping Option
• Multi-Tier Pricing for quantity discounts
• Customer Group-specific pricing and group-specific tier pricing
• Landing Page Tool for Campaigns
• Search Engine Friendly URL's
• URL Rewrites
• Recently Viewed Products
• Recently Compared Items
• New Items Promotional Tool
• Up-sells in Shopping Cart
• Cross-sells on product pages
• Send to a Friend for all visitors, or registered users only
• Send Wishlist to a Friend by Email or RSS
• RSS Feeds for New Products, New Specials and New Tags
• Auto-generated Site Map
• Google Site Map
• Polls
• Newsletter Management
Back to top

Search Engine Optimization

• 100% Search Engine Friendly
• Google Site Map
• URL Rewrites give full control of URL's
• Meta-information for all products and categories
• Auto-generated Site Map for display on site
• Auto-Generated Popular Search Terms Page

Checkout

• One-Page Checkout
• SSL security support for orders on both front-end and back-end
• Shipping to multiple addresses in one order
• Checkout without account/Guest Checkout
• Shopping Cart with tax and shipping estimates
• Checkout with account to use address book
• Option to create account at beginning of checkout
• Accept gift messages per order and per item
• Saved Shopping Carts with configurable expiration time
Back to top

Shipping and Tax

• Integrated for real-time shipping rate calculations from:
  • UPS, UPS XML (account rates)
  • FedEx (account rates)
  • USPS and DHL
• Shipping to multiple addresses in one order
• On-site order tracking from customer accounts
• Multiple shipments per order
• Mark your products as "free shipping" products
• Issue promotional "free shipping" coupons to your customers
• Add handling/freight charges
• Allow your customers to choose shipping methods
• Ability to specify allowed destination countries per method
• Customizable sales tax calculation
• Organize your tax settings by location and vendors
• Flat rate shipping per order
• Flat rate shipping per item
• Table rates for weight and destination
• Table rates for product sub-totals and destination
• Table rates for number of items and destination
• Real-time credit card processing through any Gateway you choose
Back to top

Payment

• Configurable to authorize and charge, or authorize only and charge on creation of invoices
• Integrated with multiple PayPal gateways:
  • Website Payments Standard
  • Website Payments Pro (Express and Direct)
  • Website Payments Pro UK (Express and Direct)
  • PayPal and PayFlow Pro
• Integrated with Authorize.net
• Integrated with Google Checkout (Level 2)
• Saved Credit Card method for offline payments
• Accept Checks/Money Orders
• Accept Purchase Orders

Order Management

• View, edit, create and fulfill orders from admin panel
• Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment
• Print invoices and packing slips
• Call Center (phone) order creation
  • Includes ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices
• Create re-orders for customers from administration panel
• Email Notifications of Orders
Back to top

Customer Service

• Feature-rich Customer Accounts
• Order History with Status Updates
• Order Tracking from Account
• Forgot Password Email from front-end and administration panel
• Order and Account Update Emails
• Customizable Order Emails
• Create and Edit Orders from the Admin Panel
• Membership and Special Pricing
• Optional Affiliate Program
• Contact Us Form

Customer Accounts

• All orders stored in Customer Management System
• Real Time Order Tracking System to keep all orders and invoices organized
• Order status and history
• Re-orders from account
• Recently ordered items
• Address Book with unlimited addresses
• Default Billing and Shipping addresses
• Wishlist with ability to add comments
• Email or Send RSS feed of Wishlist
• Newsletter Subscription management
• Product Reviews submitted
• Product Tags submitted
• Account Dashboard for overview of: recent orders, personal Information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, wishlist, recently ordered items, recent reviews and recent tags
Back to top

Repeat Customer Accommodation

• All customer's data stored in database
• Greet repeat visitors
• Registered customers can be offered discounts
• Registered customers do not have to enter their data again
• Registered customers can edit their profile
• Registered customers can access history of their orders
• Real-time order tracking for registered customers

Catalog Management

• Inventory Management with Backordered items, Minimum and Maximum quantities
• Batch Import and Export of catalog
• Batch Updates to products in admin panel
• Simple, Configurable (e.g. size, color, etc.) and Grouped Products
• Tax Rates per location, customer group and product type
• Attribute Sets for quick product creation of different item types
• Create Store-specific attributes on the fly
• Media Manager with automatic image resizing and watermarking
• Advanced Pricing Rules and support for Special Prices (see marketing tools)
• Search Results rewrites and redirects
• Approve, Edit and Delete Product Tags
• Approve, Edit and Delete Product Reviews
• RSS feed for Low Inventory Alerts
• Multiple shipments per order
• Ability to specify allowed destination countries per method
• Flat rate shipping per order
• Flat rate shipping per item
• Free Shipping
• Table rates for weight and destination
• Table rates for product sub-totals and destination
• Table rates for number of items and destination
Back to top

Catalog Browsing

• Layered / Faceted Navigation for filtering of products
• Static Block tool to create category landing pages
• Ability to assign designs on category and product level (unique design per product/category)
• Configurable search with auto-suggested terms
• Unlimited number of products
• Unlimited number of categories
• Unlimited number of nesting
• Recently viewed products
• Product comparisons
• Recently compared products
• Cross-sells, Up-sells and Related Items
• "Featured Products" box
• Automated display of bestsellers
• Filter by Product Tags
• Product listing in grid or list format
• Breadcrumbs
Back to top

Product Browsing

• Unlimited product options/variants/properties with custom price and weight values
• Multiple Images with Zoom
• Product Reviews
• Related Products
• Multi-homed products (lists a product in unlimited categories)
• Stock Availability
• Multi-Tier Pricing Upsell
• Product Option Selection
• Grouped Products View
• Add to Wishlist
• Send to a Friend with Email

Analytics and Reporting

• Integrated with Google Analytics
• Admin Dashboard for Report Overview
• Comprehensive statistics: number of orders, number of costumers, product views, total sales
• Sales Report
• RSS feed for New Orders
• Tax Report
• Abandoned Shopping Cart Report
• Best Viewed Products Report
• Best Purchased Products Report
• Low Stock Report
• Search Terms Report
• Search Engine and Incoming Traffic Tracker
• Product Reviews Report
• RSS feed for New Reviews
• Tags Report
• RSS feed for New Tags
• Coupon Usage Report
• Total Sales Invoiced
• Total Sales Refunded
• Best Customers Report by Total and Number of Orders
• Searchable order/ costumer data
• Automatic export sales & customer data for integration with 3rd systems
Back to top

Security

• Full HTTPS/SSL support
• Secure HTTPS/SSL administrative access (optional)
• Password-protected administrative access
• Backup sub-system

Database and Platform Compatibilty

• Compatibility Open Source PHP code
• Support for UNIX/Linux, Windows and Mac OS X servers
• Powered by MySQL database
• 100% customizable template-based look and feel
• Payment processing modules for all major gateways
• Full HTTPS/SSL support
• Flexible implementation: easily add new features and/or disable existing ones

Affiliate System

• Commissions database
• Unlimited number of affiliates
Back to top

Content Management System

• System Add/edit/delete unlimited number of "static" pages (articles, testimonials, success stories, etc)
• Build-in HTML-Editor

International Support

• Multi-Lingual
• Support for Multiple Currencies
• Tax rate support
• Localization
• Configurable List of Allowed Countries for:
  • Site Registration
  • Shipping Destination Addresses with ability to specify per shipping method
  • Billing Addresses with ability to specify per payment method

Client Support

• Pride and Pixel is proud to train and support clients at any time (this feature is standard)
Back to top